Sweet Harmony Limited, a limited liability company incorporated in the Republic of Mauritius, is a destination management company operating under the brand name of MAURIGOLD TOURS.
MAURIGOLD TOURS is committed, as a registered data controller, to protect your personal data. By protection, we mean the processing and controlling your personal data during our ordinary course of business whilst telling you about your privacy rights.
Collection of personal data.
We will collect only relevant information from you for the purpose of dealing with your queries and for processing bookings. The information that would normally be collected will be your name, postal address and country of residence, age, telephone number and e-mail address. During a booking process, financial data such as your banking details will be collected. The said information will be collected from you only if applicable laws authorise us to do so. You must also be aware that when you navigate on our web site including via your mobile device, information such as your location and IP address can be collected even though you do not make any booking.
For the purpose of our excursions and wedding services, we may ask you to provide other specific personal information such as your wedding date, food preference and allergies and health conditions that affect your mobility.
The data will be processed based on your prior consent which means that your decision to provide us the data is voluntary.
Purpose of collecting personal data:
• The collection of your personal data is necessary to enable us to fulfill our contract obligations that we are about to enter with you and/or have been entered with you.
We will need to enter your personal data in our reservations system as well as communicating same to our trade partners such as hotels and concessionaires.
• Compliance with local legal requirements
• Customer loyalty programs
• Delivery of advertising materials to you
• For website analytics purposes and making us improving our website contents to better serve our customers
If you are providing data to us on behalf of another party, you will have the obligation to ensure that you have his prior consent to do so and that the said person is aware of this Private Policy. The web site is not intended to be used by child under 18. By law, parents or guardians of the child have the obligation to provide data related to the child.
Disclosure of your personal information to third parties:
We will only disclosure your names and booking reference number to our trade partners for the purpose of operational issues. We will not disclose your personal data to any third party for marketing purposes.
Protecting your personal data:
We take all necessary and reasonable steps to protect your privacy.
We will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
By law we have to keep basic information about our customers for ten years or such number of years according the applicable laws, after they cease being customers for tax and other judicial purposes.
You may be required to sign up to receive our email newsletter and/or other marketing brochures. Should you wish to unsubscribe, you may do so at any point of time by requesting to be removed from our mail list.
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